Client Agreement
Flat Rate Event Staffing Service
Last Updated July 18, 2026
Azentra Inc., d/b/a as National Event Staffing (“NES”) and Client (“You” or “Client”) hereby enter into this Agreement for full‑service event staffing services. This Agreement becomes immediately effective, binding, and fully executed upon Client’s payment to NES. Client warrants and represents that prior to initiating any payment, they have fully read, understood, and agreed to all terms of this Agreement.
Client warrants that it has read and reviewed the Terms of Use and Privacy Policy of this website, located respectively at https://nationaleventstaffing.com/privacy/ and https://nationaleventstaffing.com/terms/ and accepts them in regards to the use of NES and the staffing services requested.
WHEREAS:
- NES is in the business of finding and engaging independent promotional and marketing professionals (“Personnel” or “Staff”) to work with its clients at client events;
- The Client intends to hold an Event (“Event”); and
- The Client wishes to engage NES to provide Personnel as defined in the applicable Deposit Invoice for this Event.
Representations and Warranties:
Client represents that it is solely responsible for communicating clearly the details of its Job Listing.
Client represents and warrants that all dates, times, and pay rates provided are accurate.
Client represents and warrants that it will comply with all applicable privacy laws with respect to information given to them about Personnel.
Client represents and warrants that it will correspond with all Personnel in a professional and non‑discriminatory manner.
Client warrants and represents that it will abide by all applicable federal, state, and local laws.
- Services and Responsibilities of NES
NES will provide Personnel to be present at the Event and to carry out duties as outlined in the Deposit Invoice.
NES will take reasonable steps to ensure assigned Personnel have the skills and competencies required.
NES may replace Personnel at its sole discretion.
NES does not guarantee replacement Personnel if assigned Personnel become unavailable.
Backup Personnel may be ordered at the time of initial staffing request and must be paid a minimum of 3 hours per day.
This Agreement applies to all Events outlined in the applicable Deposit Invoice.
- Responsibilities of the Client
The Client must provide NES with all Event details at least 14 days prior to the Event, including:
– Event dates
– Personnel start/finish times
– Number of Personnel per day
– Attire requirements
– Event location(s)
Rush fees apply if details are provided less than 14 days prior to the Event.
The Client understands the minimum scheduled time per Personnel per day is 3 hours, and the maximum is 8 hours (additional fees may apply).
The Client must provide NES with all updated Event details including address, entrance procedures, attire, onsite contact numbers, and any changes.
The Client is responsible for receiving, coordinating, and managing Personnel onsite, including providing all training, instructions, equipment, and a safe work environment.
The Client indemnifies NES for any claims arising from the Event or Client’s requirements.
The Client agrees NES may use Event photos or recordings for promotional purposes.
- Change Orders and Cancellations
Change Orders must be emailed to accounting@nationaleventstaffing.com at least 3 days before the requested change.
NES will attempt to fulfill Change Orders but does not guarantee availability.
Change Order Fees:
– More than 1 week before Event: Client pays 50% of canceled Personnel hours + $200 fee.
– Less than 1 week before Event: Client pays 75% of canceled Personnel hours + $200 fee.
Event Cancellation:
– More than 1 week before Event: Client pays 50% of scheduled Personnel hours; deposit forfeited.
– Less than 1 week before Event: Client pays 75% of scheduled Personnel hours; deposit forfeited.
Adding staffing requires a new order and new deposit; staffing cannot be added to an existing order.
Client remains responsible for payment even if cancellation is due to acts of God, weather, strikes, civil commotion, war, floods, government regulations, or other causes beyond either party’s control.
- Payments
Client receives a Deposit Invoice outlining estimated costs. Deposits are non‑refundable under all circumstances.
If a Change Order increases costs, Client must pay the difference within 24 hours.
NES will issue a Final Invoice showing all charges and credits. Final payment is due within 7 days.
Late payments incur 1.5% per month interest beginning 15 days overdue.
- Rush Fees
– Deposit received 7–14 days before Event: +10% surcharge.
– Deposit received less than 7 days before Event: +20% surcharge.
- Employment of NES Personnel
The Client may not solicit or hire NES Personnel for 12 months after the Agreement ends without NES’s written consent.
Hiring NES Personnel requires a $2,000 placement fee per individual.
This clause survives termination.
- Indemnity and Limitation of Liability
Each Party will indemnify and defend the other against adverse consequences arising from negligence or misconduct.
Liability of either Party is limited to NES’s total compensation under this Agreement.
Both Parties waive rights to consequential, indirect, or incidental damages.
The Client warrants they carry:
– General liability insurance: minimum $1M per occurrence / $2M aggregate
– Workers compensation insurance as required by law
NES must be named as additional insured.
This clause survives termination.
- Term
This Agreement remains in effect for 12 months from the last Event date. If terminated early, cancellation fees still apply.
- Dispute Resolution
Parties will attempt amicable resolution and may appoint a mediator. No legal proceedings may begin until 30 days after written notice.
- Promotional Marketing
The Client agrees NES may use Event photos, recordings, logos, and trademarks for promotional purposes.
- General Provisions
This Agreement constitutes the entire agreement and understanding between the Parties, and supersedes all prior and contemporaneous agreements, commitments, communications, and writings, whether oral or written. No amendment or modification of this Agreement will be effective unless it is in writing and signed by both Parties.
The Client may not assign, transfer, sublicense, or delegate any rights or obligations under this Agreement without the prior written consent of NES.
Time is of the essence in this Agreement. No extension or variation of this Agreement will operate as a waiver of this provision.
This Agreement will enure to the benefit of and be binding on the Parties and their respective permitted successors and assigns.
All notices or communications required in this Agreement must be delivered in writing and will be effective upon delivery or attempted delivery as outlined herein.
Headings are inserted for convenience only and are not to be considered when interpreting this Agreement.
Words in the singular include the plural and vice versa. Words in the masculine include the feminine and vice versa.
All monies referred to in this Agreement are expressed in lawful money of the United States of America unless otherwise stated.
This Agreement and all performance under it shall be governed exclusively by the laws of the State of California, USA. The Parties submit all disputes to the exclusive jurisdiction of the federal and state courts located in Los Angeles County, California.
If any provision of this Agreement is held invalid or unenforceable, the remainder will continue in full force with the invalid portion severed.
No waiver will be binding unless confirmed in writing. A waiver of any breach will not constitute a waiver of any subsequent breach.
Each Party has had the opportunity to obtain independent legal advice. This Agreement will not be construed more strictly against either Party as the drafter.
This Agreement may be executed in counterparts with electronic signatures, each deemed an original and all constituting one instrument.