Summer event season brings a sudden spike in demand. The difference between a stressful scramble and a smooth season is having a clear, repeatable staffing plan. Start by mapping peak dates and roles for the next 90 days and prioritize hires for front‑of‑house, registration, and venue setup by forecasting event type and expected attendance.
Create short role briefs for every shift: arrival time, uniform, primary tasks, escalation contact, and warm‑handoff notes for the next shift. Share these briefs in the staff app or via SMS the morning of the event and build a one‑page equipment checklist tied to role briefs so staff don’t waste time hunting supplies.
Recruiting tips: run a short targeted campaign on local job boards and community groups, emphasize flexibility and hourly pay plus perks, and host a 60‑minute walk‑in interview day to speed hiring. Track no‑show patterns and preference data so you can match people to roles and reduce turnover.
Measure success with three metrics: shift fill rate, on‑site punctuality, and post‑event client staff rating. Each week, review one metric with the ops lead and make one operational tweak to improve outcomes.