Posted December 16, 2017 by National Event Staffing Visit www.NationalEventStaffing.com today!
Getting ready for your next big event?
Here are 7 tips for effective staff management to help you put together a productive plan:
1. Give clear expectations to your staffing team ahead of time.
Let them know the dress code, when to arrive, and where to check in. Do you want your event staff wearing white shirts and black pants, or golf shirts and khakis? Are jeans allowed? And if you need event staff to arrive fifteen minutes ahead of time, for example, someone should be in place to greet and assist the staff before the event kicks off. Lastly, make sure you have all of this information available in a template, emailed to everyone and available to everyone beforehand.
2. Clearly communicate the event branding to your team.
Do you want to present a casual, laid back image, or something more polished and formal? Provide online communications with interesting articles that convey your brand’s identity. Present concrete examples on how your team emulates that image. Depending upon the event, for example, you may want a standard, formal greeting for visitors, versus the more casual “Hi, how’s it going?”
3. Use a staff management tool that allows you to communicate easily.
Make sure everyone involved with the event has access to all information necessary. Schedule training before the event either online or onsite and be sure to have a list of speaking points and necessary information available as necessary.
4. Stick to your timetable.
Attendees appreciate it when they can rely on the event schedule. Make sure all of your event staff have access to the most up-to-date schedule at all times. An online, and consistently up-to-date, schedule is essential for these purposes.
5. Optionally you can provide a staff or break room.
Don’t assume all your staff know where that room is. It’s helpful to provide an online map that highlights the break room and other key areas of the event location. Also, have plenty of fresh water and some inexpensive, yet nutritious snacks, on hand for staff to enjoy in the break room, particularly if the event is housed outside.
6. Always schedule extra or backup staff when possible.
You never know when you may need backup staff in case someone gets sick or doesn’t show up or an extra set of hands. Assign extra staff to serve as support for regular staff, and cross-train them to work in other areas. In scheduling extra staff, make sure that everyone is engaged in the event. You don’t want those extra staff you scheduled just standing around.
7. Lastly, make sure all your important event documents are accessible.
Make sure everything about the event is available for the appropriate individuals to access. Answering the same questions over and over will just slow down the event soo make sure to simplify everything as best you can for everyone involved.
We welcome your staffing inquiries USA & Canada www.NationalEventStaffing.com because with over 13 years in the business, we really know our stuff and we’re always happy to help! (-: